Consumer Info

The Texas Burglar & Fire Alarm Association (TBFAA) Recommends That Consumers Consider the Following Before Selecting A Systems Contractor:

Use Only Licensed Contractors

Why Take a Chance?  Use a Licensed Professional

Some sort of license will be required for any company that provides these services in Texas.

Individuals may be unlicensed because they may not:

    • meet financial requirements
    • be able to pass a background check
    • meet experience requirements
    • meet insurance requirements

It’s the Law

Texas law requires any person or company who provides investigations or security services (including burglar alarms, closed circuit television systems and access control systems) in the state to be properly licensed to offer or to engage in such services.

Hiring or employing a unlicensed company also carries this penalty

This requirements of law was originally passed by the Texas Legislature in 1969 and has been in effect ever since. To offer or provide a service required to be licensed without a license carries criminal penalties of up to a year in jail and a $4,000.00 fine.

Visit the PSB (Private Security Board) web site for more information

Each person or organization engaged in the business of planning, certifying, leasing, selling, servicing, installing, monitoring, or maintaining fire alarm or fire detection devices or systems shall have a certificate of registration issued by the Texas Commissioner of Insurance.

For information on the requirements visit the Texas Department of insurance website.

 Use A TBFAA Member

TBFAA members make the best business partners. We strongly suggest that all Texas consumers include TBFAA members in their comparative shopping. We believe this will lead consumers to the right system at a fair price, combined with the best possible service.

  • Committed to Code of Ethics – TBFAA members are dedicated to providing the highest level of service and also adhere to a stringent Code of Ethics. As part of the Code of Ethics our association members follow strict guidelines to help reduce false alarms.
  • Licensed & Insured – TBFAA members are required to be licensed in Texas. Licencing requires a minimum level of insurance.
  • Educated Professionals – TBFAA members employ technicians that have completed state approved training on burglar & fire alarm systems. TBFAA members also attend conventions and meetings on false alarm prevention and under law must take classes to keep them up-to-date on installation practices including false alarm prevention.

We sincerely believe that you will receive a better mix of price and quality by doing business with a TBFAA member company. If not, we are here to help resolve any issue that might occur when doing business with a member.

For more Information on Systems and False Alarm Reduction Visit https://alarmuser.org/